Attention recent and future Salvi Harp buyers. The company now requires that new instruments be registered within 30 days of purchase in order to be covered under warranty. Visit the following site to register: https://warranty.salviharps.com.
Most harpists don’t have a professional technician based in their home towns. If you do, this article will bore the heck out of you. Please return to looking at cat videos. If not, you probably have your harp serviced by a technician who comes to your city periodically, often once a year. If you live outside a metropolitan area, you may have to drive several hours to bring your harp to a visiting technician in the nearest big city.
If your technician is a once-a-year visitor to your area, you’ll want to do what you can to make sure you’re comfortable with the work that was done before he or she leaves. This means checking out your harp after it is regulated. Play one or two of your favorite pieces of music. If there was a spot on one piece where you often noticed a buzz before the regulation, play that spot. Is the buzz gone? Try a few pedal changes. Are you comfortable with the pedal action?
The top professionals I work with always check their harps. They play them hard and loud, and run through some of the most technically demanding pieces they know. If something isn’t quite right, they’d rather find out while I’m standing in in the room with them than two days later when I’ve flown to another part of the country.
Students and novice players are often uncomfortable about playing in front of me. If you’re newer to the instrument, I understand the discomfort you must feel, but I wish you would try to play a little anyway. I’m not there to judge your abilities. Heck, I don’t even play the harp! I just want you to have a chance to ask any questions you may have about the regulation while I’m still present to address them. Nothing’s worse in my world than trying to diagnose a problem with a harp over the phone a week or two after I’ve worked on it, especially if the owner was reluctant to play it when she picked it up. Now, if she had tried it out after the regulation, and didn’t hear the problem until a week later, at least I would know she tried.
Checking your harp and not finding a problem does not mean my responsibility to you ends. It just means you’re respecting my time and yours by trying to prevent future questions from arising. I can and do try to help resolve problems long-distance and will even make a return trip if necessary, but obviously I need to keep these solutions to an absolute minimum.
Do you hate confrontation? Do you feel awkward complaining about something to a service provider? After all, I’m the professional technician and you’re just a customer, right? I understand that too. The thing is, different people play the harp differently, and often have different expectations about what is most important in their harp’s sound. I adjust the harps I work on based on the feedback I’ve received from hundreds of customers over the years, but there is no one-size-fits-all regulation. If you don’t like something I did, it doesn’t always mean I made a mistake. You’re not insulting me. I’d much rather learn what is important to you so I can set up your harp the way you like it next time.
Harp technicians are human beings. We do make mistakes sometimes. If you help us catch one before it’s too late, we’ll be embarrassed, but we’ll also be relieved that we got the mistake fixed without a return trip to your town.
So, plan on checking your harp. Play it through. If you need music to read, bring music. You may need to bring a portable stand as well. You don’t have to play the most demanding piece you know. Just make some music. Hopefully, you’ll notice that your harp sounds much better after a regulation, but just in case something doesn’t seem quite right. Let’s discuss it right then. We’ll both be glad we did.
So, you see some small cracks or splits running along the center strip on your pedal harp, and you’re wondering if this is a sign of scary expensive repairs to come. Fortunately, splits like the one shown in this photo are rarely a cause for concern. As ominous as they look, they are cosmetic, not structural.
The wood grain on this harp’s soundboard appears to run parallel to the center strip, but the wood you see is only a very thin veneer. The grain of the underlying soundboard actually runs perpendicular to the center strip. While the veneer is splitting, there is no way this split will transfer into the soundboard, since the grain direction is different.
If you have a pedal harp, take a flashlight and look at the underside of the soundboard inside the body. You’ll see that the grain of the board is horizontal back there, not running the length of the soundboard the way the top veneer does. In essence, the split you can see on the top is only “skin deep,” and won’t go past the surface layer of wood.
Why do these splits happen? Under string tension, the soundboard is naturally pulled upward. As harps age, they develop a degree of bowing or “bellying” in the soundboard. This is actually an important part of the harp’s sound. A bowed soundboard is more resonant than a flat one. This is one reason sound improves with age.
While the soundboard itself is built to withstand the stress of constant string tension, at least for several decades if not more, the veneer is literally paper thin. Moreover, wood is weakest along grain lines. The tension on the board is highest right in the center where the strings are pulling. Where the underlying soundboard can flex under tension, the surface veneer can’t always follow suit. This can results in splits like the ones shown above.
Can these be repaired? First of all, the word “repair” is probably too strong of a word. Nothing is really broken. Okay, you might say, can they be touched up? While I haven’t asked this question of a touch-up expert, I suspect any touc-up work would be temporary. This section of the instrument will continue to bow up over time, and finishes, like wood grain, don’t necessarily flex under tension.
When is a crack in the soundboard something to worry about? If you notice a crack running parallel to the center strip, but about one half inch to one inch away from it, then you have cause for concern. Underneath the board, there is another center strip, much thicker and wider than the one on the surface. A split or crack along the edge of the larger bottom center strip can be an indication that the soundboard is on its way to coming apart. If you do see something like this, shine a flashlight at it. If you can see light on the other side of the soundboard, it’s time to start thinking about replacing the board, or the harp, depending on its monetary and sentimental value.
I am selling a Lyon & Healy Style 14 pedal harp, serial number 3882. This harp was built in 1940. It has recently had the body base frame repaired to preserve its structural integrity. I have personally lubricated, reconditioned, restrung, and regulated it. It will make a great gigging harp for an active freelancer or a nice student harp for a younger student. Asking $7,900.00 US. Price includes a bench and shipping crate. The harp is located at my home in central Indiana. For more information, please contact me via the contact form below. For additional photos, please scroll down.
July 21-27: Redlands, CA
August 25-30: Ann Arbor, MI
September 5-8: Interlochen, MI
September 19-24: Salt Lake City, UT
September 25-27: Spokane, WA
October 6-10: Omaha, NE
November 3-8: Austin, TX
If you’d like to schedule an appointment for any of these locations, feel free to contact me (steve (at) mossharpservice (dot) com). If you’re viewing this post after Summer/Fall of 2014 you can find an updated schedule on my calendar page.
I was talking with a colleague over at harp.com, Lyon & Healy’s partner website for strings, accessories, and all things harp, and he told me that his customers frequently experience confusion over what type of strings to buy for their Lyon & Healy lever harp. Bow Brand, which produces strings for Lyon & Healy and harp.com, produces both pedal and lever harp strings. The confusing thing is that many models of Lyon & Healy lever harp are designed to take pedal harp strings.
Lyon & Healy’s three current models of lever harp, the Troubadour, Prelude, and Ogden, are all string with pedal harp strings. The same is true of the Folk Harp, which is no longer produced, but there are still lots of them being played. Since Lyon & Healy is a pedal harp maker, they have long designed most models of lever harp they produce to have the same spacing, tension, and feel as their pedal harps. This eases the transition for a student who begins on lever harp and then progresses to a pedal harp once she has decided she’s crazy enough to stay with the harp. In esssence, these models of lever harp function as “starter” pedal harps as far as tension, sound, and feel are concerned.
Other models of Lyon & Healy lever harp were designed for the player who intends to stay with the lever harp. The Lyric and Shamrock are two examples. Both of these are strung with Bow Brand lever strings. The electric Silhouette is also strung with lever harp strings.
You don’t need to keep all of this information in your head if you generally order through harp.com. The site includes a form where you can select your model of harp and get a list of the appropriate strings. The problem arises, according to my friend who handles harp.com orders and shipping, is that many customers are confused when their order arrives and they find they’ve received a set of pedal harp strings for their lever harp. If you own an Ogden, Prelude, Troubadour, or Folk Harp, don’t send that order back! You’ve got exactly what you need.
There’s a new website called harptechguild.com, sponsored by the Lyon & Healy/Salvi Technicians Guild, that can come in handy when you need to know which technicians serve your area and when one will be coming to town.
While I wish everyone in the world would just hire me to do their harp regulations, obviously that isn’t possible. I simply don’t go everyplace. Or I do come someplace near you, but sometimes the timing of my visit doesn’t work for you. Now, you can search technician service areas through harptechguild.com.
The Lyon & Healy/Salvi Technicians Guild isn’t a guild in the purest sense. It is a group sponsored by the Lyon & Healy and Salvi Harp Companies. Technicians who are considered by these companies to be qualified to service their harps are admitted to the Guild. Members include technicians employed by both companies as well as independent techs like me who have extensive training and experience with these two brands. We get together periodically to share information and to learn from each other, and we regularly communicate about regulation issues and coordinate service for customers looking for technicians in their areas. The companies also use the Guild to keep independent technicians informed on advances and design changes happening in the factories.
The members of the Guild pushed for the creation of a website where customers could find a list of technicians who service their area and access their contact information, as well as an online calendar listing service trips for each technician. Lyon & Healy and Salvi responded with harptechguild.com.
The site is young, and admittedly not every member is using it to post a schedule, but you can find listings of highly qualified technicians who come to your area, and the listings cover the entire world. I encourage you to check it out. If you are connected to a harp society chapter or other harp group, i would encourage you to consider adding a link on your community website.