There’s a new website called harptechguild.com, sponsored by the Lyon & Healy/Salvi Technicians Guild, that can come in handy when you need to know which technicians serve your area and when one will be coming to town.
While I wish everyone in the world would just hire me to do their harp regulations, obviously that isn’t possible. I simply don’t go everyplace. Or I do come someplace near you, but sometimes the timing of my visit doesn’t work for you. Now, you can search technician service areas through harptechguild.com.
The Lyon & Healy/Salvi Technicians Guild isn’t a guild in the purest sense. It is a group sponsored by the Lyon & Healy and Salvi Harp Companies. Technicians who are considered by these companies to be qualified to service their harps are admitted to the Guild. Members include technicians employed by both companies as well as independent techs like me who have extensive training and experience with these two brands. We get together periodically to share information and to learn from each other, and we regularly communicate about regulation issues and coordinate service for customers looking for technicians in their areas. The companies also use the Guild to keep independent technicians informed on advances and design changes happening in the factories.
The members of the Guild pushed for the creation of a website where customers could find a list of technicians who service their area and access their contact information, as well as an online calendar listing service trips for each technician. Lyon & Healy and Salvi responded with harptechguild.com.
The site is young, and admittedly not every member is using it to post a schedule, but you can find listings of highly qualified technicians who come to your area, and the listings cover the entire world. I encourage you to check it out. If you are connected to a harp society chapter or other harp group, i would encourage you to consider adding a link on your community website.
New Harps awaiting regulation at the Lyon & Healy factory, Chicago
The latest issue of my print newsletter, The Harp Herald, is now online. Highlights include visits to the Lyon & Healy and Camac factories, my upcoming road service schedule, and more. Download it here.
I will be undergoing heart surgery to replace my aortic valve on April 11, 2011. After the surgery, I will not be able to lift more than 5 pounds for 6-8 weeks. I have canceled or postponed my scheduled trips to Salt Lake City, Sioux Falls, and Dayton for April and May. I hope to be sufficiently recovered to resume my normal schedule in June, including visits to Austin and Salt Lake City.
I expect to be in the hospital for five days, away from access to email and phone. After arriving home, it is difficult to predict how quickly I will be able to begin returning phone calls, but I encourage you to call or email with any questions you may have and I’ll get back to you as soon as possible. It will still be possible to order my DVD, Harp Care with Steve Moss, during this period. My family can help fill the orders if I am not able to.
This surgery came about because I was born with a defect in my aortic valve, and its function has slowly worsened over time. I have been aware that I might need this procedure at some point. I expect to make a full recovery after healing up from the surgery, and the doctors tell me I’ll feel better than ever, since the mechanical valve will improve my heart function.
I apologize for any inconvenience to you, and would like to take the opportunity to thank all of my clients, associates, and friends for your business and your support over the past few years. I look forward to working with all of you again soon.
Photo by D Sharon Pruitt
I’ll be setting up shop somewhere in Las Vegas in Mid-to-late February of 2010. I’ve been there once before, and have a few customers who have been kind enough to ask me back. Overall, though, this is a new territory for me. If you happen to be a harpist in the area, please get in touch if there’s anything I can do for you. If you know a harpist in the Las Vegas area, won’t you mention this blog entry to them or direct them to my website? Remember, I’m authorized to do the free first year warranty regulations on Lyon & Healy and Salvi Harps, as well as other warranty repairs. Again, let me know if there’s anything I can help you with, and spread the word!
Moss Harp Service will be setting up shop at Augustana College in Sioux Falls, South Dakota on June 18-21, 2009. This time will coincide with the final days of Augustana Summer Music Camp, so if you are traveling to Sioux Falls for the camp, consider having your harp regulated at that time.
The deadline to secure an appointment slot is May 27, 2009. Please contact me at firstname.lastname@example.org to let me know you are interested.